FAQs

Frequently Asked Questions (FAQs)

1. What types of towing services do you provide in Jubail?

We offer a wide range of towing services, including:

• Emergency Towing: 24/7 assistance for breakdowns, accidents, or other urgent needs.
• Long-Distance Towing: Towing vehicles within Jubail or to other cities in Saudi Arabia.
• Heavy-Duty Towing: We can tow larger vehicles like trucks and buses.
• Motorcycle Towing: Specialized towing for motorcycles and scooters.

2. How quickly can I expect your towing service to arrive?

Our team is available 24/7, and we strive to reach you within 30 minutes to an hour, depending on your location in Jubail and traffic conditions.

3. Do you provide roadside assistance in addition to towing?

Yes! We offer comprehensive roadside assistance, including:

• Flat tire changes
• Jump-starts for dead batteries
• Fuel delivery
• Lock-out services

4. What should I do if my vehicle breaks down in Jubail?

If your vehicle breaks down, stay safe by moving your car to a secure location if possible. Contact our towing service at any time, and we’ll dispatch a team to assist you. Be sure to have your location details ready for a faster response.

5. How much does towing in Jubail cost?

The cost of towing depends on the type of service required, the distance towed, and any additional assistance you may need. Please contact us for a free, no-obligation quote based on your specific situation.

6. Can I tow a vehicle that is not drivable?

Yes, we specialize in towing vehicles that are not drivable, whether due to mechanical failure, an accident, or another issue.

7. Do you offer towing services for businesses or fleets?

Yes, we provide towing services for both businesses and fleets in Jubail. If you have a fleet of vehicles that require regular towing or maintenance, we can set up a customized plan to suit your needs.

8. Is your towing service available on weekends or holidays?

Absolutely! Our towing services are available 24/7, including weekends and public holidays. We are always here to assist you, no matter the time of day or year.

9. How do I pay for the towing service?

We accept various payment methods, including cash, credit/debit cards, and mobile payment options. Our team will provide you with a receipt after the service is completed.

10. Is your towing company licensed and insured?

Yes, we are fully licensed and insured to provide towing services in Jubail. We follow all local regulations and ensure that your vehicle is handled safely during the towing process.

11. What areas do you serve in Jubail?

We provide towing services throughout the entire city of Jubail, including both the industrial and residential areas. We can also assist with long-distance towing to nearby cities.

12. Can you help with towing in remote areas of Jubail?

Yes, we are equipped to handle towing requests in both urban and remote areas of Jubail. Our team is well-prepared and familiar with the region.