Privacy Policy

At Twoing Jubail, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us in any other way. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, phone number, email address, and other details you provide when contacting us or using our services.
• Service Usage Data: Information about your use of our services, such as service requests, location data (if applicable), and other interactions with our website or app.
• Payment Information: If you make a payment for our services, we may collect payment details such as credit card information, billing address, and other payment-related data.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to improve your experience and gather insights on how our services are used.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services to you.
• To communicate with you, respond to inquiries, and address any issues or concerns you may have.
• To process payments for our services.
• To send you promotional offers, updates, and other marketing communications (with your consent, where required).
• To ensure the security and integrity of our services.
• To comply with applicable legal requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, or IT support.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction, subject to applicable laws.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes implementing technical, administrative, and physical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we will securely dispose of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal information.
• Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
• Opt-out: You can opt out of receiving marketing communications by following the instructions in the communication or contacting us directly.

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy